Help centre

How can we help?

Quick answers to common questions. If you cannot find yours, talk to us on WhatsApp.

The fastest way to reach the YouGo team.

geral@mzdeal.co.mz, for matters that need documents.

YouGo's rules and how we handle your data.

How to ask us to delete your account and data.

Frequently asked questions

I do not get the sign-in code

The code arrives on WhatsApp for the number you entered. Check the number and your internet; you can request another after a few seconds.

Can the price change during the trip?

No. It is fixed when you accept the offer.

I left something in the car

Open the trip in your history and contact the driver, or message us on WhatsApp.

How do I become a driver?

Download the app, choose "I want to drive" and send your vehicle and documents.

Is there an iPhone app?

Not yet. For now the app is for Android.

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