Safety
Built so you can ride relaxed.
From driver checks to the delivery code, every step has a protection.
Verified drivers
ID, driving licence and a checked selfie before the first trip.
Know who is coming
Name, photo, plate and vehicle colour before you get in.
Share your trip
Send your route to people you trust, live.
Emergency button
Help with one tap during the trip.
Your PIN is yours
You pay the driver directly. YouGo never asks for your M-Pesa or e-Mola PIN.
Report a problem
Any problem on a trip can be reported in the app and is seen by the team.
- 1
Before
Check the plate and the driver's photo.
- 2
During
Share the trip and follow the route on the map.
- 3
After
Rate the driver: your rating helps others.
Frequently asked questions
Does the driver see my number?
No need: chat and calls work inside the app.
How do I report a driver?
At the end of the trip or in your history, tap "Report a problem".
Explore YouGo
RidesMoto, txopela and carLearn more DeliveriesParcels and shoppingLearn more PricingPrices and rulesLearn more DriversEarn by drivingLearn more BusinessDeliveries and team tripsLearn more CitiesWhere YouGo isLearn more About YouGoWho we are and contactsLearn more HelpQuestions and contactsLearn more